1. Introduction

Welcome to Smith Cleaning Service LLC. By accessing or using our website and services, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before using our services.

2. Services

Smith Cleaning Service LLC provides professional cleaning services, including but not limited to Office Cleaning, Residential Cleaning, Deep Cleaning, Move-In/Move-Out Cleaning, Window Cleaning, and Post-Construction Cleaning. All services are subject to availability and may vary based on location and specific client requirements.

3. Booking and Scheduling

  • Services can be scheduled through our website, phone, or other approved communication channels.

  • Appointment times are estimates and may be adjusted due to unforeseen circumstances.

  • Clients are responsible for providing accurate information regarding the property and required services.

4. Pricing and Payments

  • All prices are communicated before service confirmation.

  • Payments are due as agreed at the time of booking.

  • Late or unpaid invoices may result in service suspension or cancellation.

  • Prices may change without prior notice, but confirmed bookings will retain the agreed pricing.

5. Cancellations and Rescheduling

  • Clients must notify us at least 24 hours in advance to cancel or reschedule an appointment.

  • Late cancellations or no-shows may be subject to a cancellation fee.

6. Client Responsibilities

  • Clients must ensure safe and reasonable access to the property during the scheduled service time.

  • Fragile or valuable items should be secured prior to service.

  • Any specific instructions or concerns must be communicated before the service begins.

7. Satisfaction Guarantee

We strive for complete customer satisfaction. If you are not satisfied with any aspect of our service, please notify us within 24 hours so we can address the issue appropriately.

8. Liability and Damages

  • Smith Cleaning Service LLC takes reasonable care while providing services.

  • We are not responsible for pre-existing damage, normal wear and tear, or damage caused by faulty or unstable items.

  • Our liability, if any, is limited to the cost of the service provided.

9. Health and Safety

Our team follows industry-standard safety and hygiene practices. Clients must inform us of any hazardous conditions, pets, or special health concerns before service delivery.

10. Use of Website

  • The content on this website is for informational purposes only.

  • Unauthorized use, reproduction, or distribution of website content is prohibited.

11. Intellectual Property

All content, logos, text, and images on this website are the property of Smith Cleaning Service LLC and may not be used without written permission.

12. Privacy

Your use of our website and services is also governed by our Privacy Policy. We are committed to protecting your personal information.

13. Termination of Services

We reserve the right to refuse or terminate services at our discretion, including in cases of abusive behavior, unsafe environments, or violation of these Terms and Conditions.

14. Governing Law

These Terms and Conditions are governed by and construed in accordance with the applicable local and state laws.

15. Changes to Terms

Smith Cleaning Service LLC reserves the right to update or modify these Terms and Conditions at any time. Continued use of our services constitutes acceptance of any changes.

16. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us through the information provided on our website.